Terms and Conditions

OVERVIEW
This website is operated by Backstage Candle Co.. Throughout the site, the terms “we”, “us” and “our” refer to Backstage Candle Co.. Backstage Candle Co. offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Terms and Conditions

Welcome to Backstage Candle Co.! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to comply with these Terms.

1. General Information

  • By using our site, you confirm that you are at least 18 years old or have parental consent.

  • We reserve the right to modify these Terms at any time without prior notice.

2. Products and Orders

  • All products are subject to availability.

  • We strive to display accurate product descriptions and images, but colors and appearances may vary slightly.

  • We reserve the right to refuse or cancel any order at our sole discretion.

3. Pricing and Payments

  • Prices are listed in USD and are subject to change without notice.

  • Payments are processed securely using trusted third-party payment processors.

  • Applicable taxes and shipping fees will be calculated at checkout.

4. Shipping and Delivery

  • We offer free domestic shipping. We do not ship outside the United States.

  • We are not responsible for delays caused by carriers.

5. Returns and Refunds

  • If you are not satisfied with your purchase, you may return it within 15 days of delivery.

  • Products must be unused, in their original packaging, and accompanied by proof of purchase.

  • Refunds will be issued to the original payment method within 7-10 business days.

6. Liability and Disclaimer

Backstage Candle Company (“Company”) is not liable for any damages, injuries, or losses resulting from the misuse, improper handling, or failure to follow safety instructions related to our candles. By purchasing and using our products, the customer assumes all risks associated with candle use, including but not limited to fire hazards, burns, and property damage.

Our candles should never be left unattended, burned near flammable materials, or used in any manner inconsistent with the provided safety guidelines. The Company is not responsible for any damages arising from negligence, misuse, or failure to follow instructions.

To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. In no event shall the Company be liable for incidental, consequential, or special damages.

  • Our products are for personal use only. We are not liable for any misuse or allergic reactions.

  • We are not responsible for damages arising from improper use or failure to follow safety instructions.

7. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Backstage Candle Co. and protected by copyright laws.

8. Governing Law

  • These Terms are governed by and construed in accordance with the laws of The United States of America/ California

9. Contact Us

  • If you have any questions or concerns, please contact us at backstagecandle@gmail.com

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